| Title of Article |
The Impact of Service Recovery Actions and Perceived Justice on Customer Satisfaction: Insights from Thailand's Private Hospitals |
| Date of Acceptance |
20 May 2024 |
| Journal |
| Title of Journal |
International Journal of Analysis and Applications |
| Standard |
ISI |
| Institute of Journal |
Etamaths Publishing |
| ISBN/ISSN |
2291-8639 |
| Volume |
22 |
| Issue |
2024 |
| Month |
|
| Year of Publication |
2024 |
| Page |
81 |
| Abstract |
|
| Keyword |
Service Recovery Actions; Perceived Justice; Satisfaction; WOMs; Revisit intention |
| Author |
|
| Reviewing Status |
มีผู้ประเมินอิสระ |
| Status |
ตีพิมพ์แล้ว |
| Level of Publication |
นานาชาติ |
| citation |
true |
| Part of thesis |
true |
| Attach file |
|
| Citation |
0
|
|
|
Publication
Journal Publication
ไทย