2012 ©
             Publication
Journal Publication
Title of Article The impact of Logistics 4.0 on corporate sustainability: a performance assessment of automated warehouse operations 
Date of Acceptance 4 March 2021 
Journal
     Title of Journal Benchmarking: An International Journal 
     Standard SCOPUS 
     Institute of Journal Emerald Publishing Limited 
     ISBN/ISSN  
     Volume  
     Issue  
     Month
     Year of Publication 2021 
     Page  
     Abstract Abstract Purpose – The purpose of this study is to gain a better understanding of the impacts of Logistics 4.0 initiatives (focusing on automated warehousing systems) on the economic, environmental and social dimensions of firms’ sustainability performance. To achieve this objective, a new framework for the assessment of sustainable warehousing in the 4.0 era is developed. Design/methodology/approach – The framework, developed via the item-objective congruence index, Q-sort method and interviews with experts, is employed to assess performance changes through management interviews in two warehousing companies after the implementation of automation technologies. Findings – Most aspects of both companies’ sustainability performance are considerably improved (e.g. productivity, accuracy, air emission, worker safety and supply chain visibility); however, the outcome for some criteria might be worsened or improved depending on each company’s solutions and strategies (e.g. increasing electricity bills, maintenance costs and job losses). Practical implications – The findings provide insight into the effective implementation of warehousing technologies. The proposed framework is also a valid and reliable instrument for sustainability assessment for warehousing operators, which companies can utilise for self-assessment. Originality/value – This paper contributes to establishing a body of literature that explores the previously unclarified effects of Logistics 4.0 on firms’ sustainability performance. The proposed framework, which captures critical concerns of corporate sustainability and technological adaptation, is also the first of its kind for warehouse performance assessment.  
     Keyword Keywords Industry 4.0, Logistics 4.0, Smart logistics, Sustainability, Warehouse 
Author
615040009-9 Miss NATNAREE NANTEE [Main Author]
Engineering Master's Degree

Reviewing Status มีผู้ประเมินอิสระ 
Status ได้รับการตอบรับให้ตีพิมพ์ 
Level of Publication นานาชาติ 
citation true 
Part of thesis true 
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